Customer Success Manager, SMB II
DeputySalary not specified
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
HR Technology, Payroll & Benefits, SaaSIndustries
Requirements
Candidates should possess a strong business acumen, be a passionate business builder, and thrive in a collaborative, high-performance team environment. They should be comfortable tackling complex, ambiguous problems and driving real impact across a business, demonstrating talent as a generalist with the ability to dive into data for insights and project manage cross-functionally with multiple stakeholders.
Responsibilities
The Senior Customer Success Manager will focus on a smaller number of high-value strategic VIP accounts, developing and executing comprehensive account strategies for long-term success. They will proactively identify risks, rally and project manage internal stakeholders to address customer issues, and build relationships with senior stakeholders to understand customer business needs and develop success plans. Additionally, they will host regular business reviews, serve as an internal advocate for clients, and champion for new products and capabilities to facilitate the expansion of each client’s business with Deel.
Skills
Customer Success
Global Payroll
HR Platform
SaaS
AI-powered tools
Compliance
Benefits Management
Performance Management
Equipment Management
Multilingual Communication
Client Relationship Management
Deel
HR platform for managing global workforces
About Deel
Deel provides a platform that helps businesses manage their international workforces more easily. It offers a range of services including payroll processing, compliance monitoring, and immigration support, all integrated into one system. This allows companies to handle various HR functions from a single platform, which is especially useful for those with employees in different countries. Deel stands out from its competitors by combining multiple HR services into one cohesive solution, making it simpler for businesses to operate globally. The goal of Deel is to streamline the management of global teams, ensuring that companies can focus on their core operations while staying compliant with local laws and regulations.
Key Metrics
San Francisco, CaliforniaHeadquarters
2019Year Founded
$660.4MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees